Privacy Policy

The privacy of your personal data is one of the main concerns of Smartech Security Solutions, based in Romania, as the data operator.
This document aims to inform you about the processing of your personal data in the context of using the website https://www.smtsecurity.eu/, which we will refer to as "the website."

Table of contents

Categories of personal data processed
Purposes and grounds of processing
The period for which we process your data
Disclosure of personal data
Transfer of personal data
The rights you benefit from
The privacy of minors
Changes in the privacy policy

1. Categories of personal data processed
A. If you are a client of the site, it will process your personal data, such as:

Name and surname
Phone number
E-mail address
Billing address
Delivery address
Data related to how you use the site (for example, your behavior / preferences / habits within domains

As well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the website or in any other way resulting from the use of the website.
If you use your Facebook or Google account to create a user account on the site, it will process the following public profile data displayed by the respective applications: username and e-mail address.
If you choose to create a user account only before completing the order of a product available on the site, your e-mail address will be requested, based on which an account will be automatically created.
If you do not complete the order, the e-mail address and other data provided will not be stored by , and the created account will be deleted automatically.

B. If you are a visitor of the site, it will process your personal data that you provide:

Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, as long as you contact us in this way
Indirectly, data such as: IP address, browser used, navigation duration, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our website, information or products viewed / searched for, duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.

2. Purposes and grounds of processing
A. If you are a client of the website, it processes your personal data as follows:

Grounds: The processing of your data for this purpose is based on the legitimate interest of website owner to ensure the correct functioning of the site, as well as to permanently improve the experience of site visitors, including by solving various comments, questions or complaints.
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

3. The period for which we process your data
will process your personal data as much as is necessary to achieve the processing purposes mentioned above.
If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under our responsibility (for example, in the case of financial and accounting supporting documents for which the retention period provided by law is 10 years at the end of the financial year during which they were drawn up).
If you are a customer and exercise the option to delete your user account, by pressing the "delete account" button in the "my account information" section, it will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site.
In this sense, if you choose to delete your user account, we will no longer send you e-mails and / or sms of this kind.
However, we would like to inform you that deleting the account will not automatically delete your personal data.
If you wish that we stop processing your personal data or if you wish to have the data deleted, you can exercise the rights detailed in point 6 below.
If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.
If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will stop, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.

4. Disclosure of personal data
We do not rent / sell your personal data to third parties.
In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as authorized persons by the Operator.
They are obliged by contract to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.
Also, we could disclose your personal data to the central / local public authorities, in the following exemplary cases listed below:

for website administration
in situations where this communication would be necessary for awarding prizes or other facilities to the people concerned, obtained as a result of their participation in various promotional campaigns organized by the website;
for maintaining, personalizing and improving the website and the services provided through it;
for performing data analysis, testing and research, monitoring usage and activity trends, developing security and user authentication features
for the transmission of commercial marketing communications, under the conditions and limits provided by law
when the disclosure of personal data is provided by law, etc.

5. Transfer of personal data
The personal data provided to can be transferred outside Romania, but only to countries in the European Union.

6. The rights you benefit from

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:

the right to be informed - the right to receive details regarding the processing activities carried out by , according to what is described in this document;
the right of access to data, the right to obtain confirmation from the party regarding the processing of personal data, as well as details regarding the processing activities, such as the manner in which the data are processed, the purpose for which the processing is done, the recipients or the categories of recipients of data, etc.;
the right to rectification - the right to obtain the correction, without justified delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
the right to delete data, without undue delay, ("the right to be forgotten") - certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
• the right to restrict processing, under certain conditions;
the right to data portability - the right to receive personal data in a structured, commonly used way, and in an easy-to-read format, as well as the right for this data to be transmitted by another data operator, to the extent that the conditions stipulated by law are met;
the right to opposition

- regarding the processing activities, it can be exercised by sending a request according to those indicated below;
- at any time, for reasons related to the particular situation in which the data subject is found, that the data concerning him/her be processed on the basis of his/her legitimate interest or on the basis of the public interest, with the exception of cases in which he/she can prove that he/she has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the people concerned or that the purpose is to establish, exercise or defend a right in court;
- at any time, free of charge and without any justification, that the data concerning him/her be processed for direct marketing purposes.
• the right not to be subject to an automated individual decision, the right not to be the subject of a decision made solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the data subject or affect him/her in a similar way, in a significant measure;
• the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent deemed necessary.
For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact the e-mail address:

7. The privacy of minors
does not knowingly contact or collect information from people under the age of 18. The website is not intended to solicit information of any kind from people under the age of 18.
If we mistakenly come into possession of such information and are made aware of it, we will obtain appropriate parental consent to use this information or, if this is not possible, we will delete the information from our servers.
If you wish to notify us of receiving information about people under the age of 18, please contact us by email at team@smtsecurity.eu

8. Changes in the privacy policy
We reserve the right to modify this privacy policy. In case of major changes in the future, you will be notified by e-mail (if possible) or by displaying a specific message on the website.
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